This program discusses the principles of effective business writing, including detailed guidelines, grammar rules, words that are confusing, and many others to better prepare the participants for writing business correspondences.

The resource speaker will also discuss the common errors in business correspondences based on his experience. The participants will learn a lot from said errors or mistakes. Several exercises will be given to the participants to ensure that they apply and remember what will be discussed in the 2-part session.

Program Objective:

The 2-part learning session is primarily aimed at improving the business writing skills of the participants, thus enhancing business relationships with customers, creating good and credible impressions, and good image for the company and its people.

Who should attend? All business personnel who write reports, letters, memos, emails, and other business correspondences. All those who wish to improve their business writing skills.

Program Topics:

I. Review of Basic English

A. Parts of Speech

B. Subject-Verb Agreement

C. Words that are Confusing

D. Common Errors (Common errors in business correspondences as compiled by the resource speaker)

E. Business Letters

F. Sentence

• Dangling Participles
• Sentence Unity
• Uniformity of Construction

G. Clause

H. Phrase

I. Paragraph

II. Effective Business Writing

A. Characteristics of Business Writing

B. How to Start

C. Six Planning Steps

D. Seven Principles of Effective Writing, Including

E. Guidelines (7Cs)

• Completeness
• Conciseness
• Consideration
• Concreteness
• Clarity
• Courtesy
• Correctness

III. Exercises