Building Organizational Competency Series | Module 1: Designing and Customizing Competency Models


This two-day workshop will enable the learners to fully understand the different competency models and the processes that impact their own organization. The learners will learn to use the DCCJ model that will help them customize the competency framework in their organizations; an important concept in competency leveling will be taught. The case study approach will be used to explain how it is applied in real life situation.

I. Course Objectives:

At the end of the two (2) – day or 16 hour program, the participants will be able to:

  • Learn the basic competency frameworks or models and processes that impact your business organizations; Understand the link between the business strategy and the competency models;
  • Learn how to write behavioral descriptors;
  • Know the concept of job levelling;
  • Draft a competency framework or model that is applicable to your own organization.

II. Course Outline

Day 1 (June 6, 2024 ; 09:00 am to 05:00 pm)

  • Competency 101
  • How to build a competency framework or model using the DCCJ approach
  • Development of a competency framework – criteria
  • Competencies required for success
  • Benefits of a competency model
  • Uses of competencies

Day 2 (June 11, 2024; 09:00 am to 05:00 pm)

  • Types of competencies
  • Defining core competencies
  • Writing behavioral descriptors
  • Competency leveling
  • HR applications
  • Implementation Issues/Action Planning

a. Lessons learned/benchmarking

b. Networking

III. Methodologies

An expert in competency modeling will use the cognitive as well as skills-building methodology in the conduct of the workshop. Case study approach will be used extensively.

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