Leadership and Management Skills for Supervisors


This one-day program will train the participants on supervision and leadership. The training will cover to discuss the qualities, roles, and responsibilities of the supervisor geared towards the attainment of organizational goals. More importantly, crucial skills for supervisors will be discussed. Some of these skills are:

  • Managing the work
  • Developing and leading people
  • Developing leadership ability
  • Managing time
  • Improving work methods
  • Solving problems
  • Decision-making


At the end of the session, the participants will be able to:

  • Explain what supervision and leadership are;
  • Understand the role and responsibilities of the supervisor, thus enable them to attain the organizational goals set by higher management; and
  • Know the skills needed to effective discharge supervisory/leadership functions.

Who should attend?

  • Supervisors and Managers
  • Those who aim to be or have the potential to be business leaders or managers
  • Business owners or managers

Program Topics

I. What is Supervision?

II. The Supervisor's Job

III. What Management Expects from Supervisors

IV. The Supervisor: Role and Responsibilities

  • The Supervisor's Network of Relationships
  • The Supervisor as a Leader
  • Managing the Work
  1. Planning and Setting the Work Goals
  2. Improving Work Methods
  3. Managing Time
  4. Evaluating Work Performance
  • Understanding Human Nature
  1. The Human Needs
  2. Work Group Behavior
  3. Conflict Resolution
  • Developing and Leading People
  1. Training and Development
  2. Developing Understudies
  • Developing Effective Supervisory Leadership
  1. The Qualities of Leadership
  2. Leadership Styles
  • Developing Leadership Ability
  1. Improving Decision Making Process
  • Decision Making Tools
  1. Developing Self-Confidence
  2. Exercising Initiative
  • Winning Employees' Loyalty and Support
  1. Dealing with New Employees
  2. Building the Morale of Subordinates

Methodology: Discussion, Exercises

Jeff Cua
Jeff Cua
Managing Director
Whole Brain

Studied Entrepreneurship at the University of Asia & the Pacific, and a has a Master’s degree in Entrepreneurship from Ateneo Graduate School of Business. He has been an entrepreneur, business consultant and educator since 2001. For 19 years he was the managing director of an international school franchise where he was awarded 3 times as best in marketing and sales and franchisee of the year. Currently he manages his training agency, Whole Brain Training Consultancy, which he set up in 2015. Since 2015, he has worked with both local and international companies. In 2020, they successfully pivoted the operations into digital business.


Participants will be able to receive their unique links sent via ZOOM/ECCP prior to the start of the session.

This training is available for in-house or exclusive runs. To request for a formal proposal, please email

For registration inquiries, please contact Kamyr Catapang-Abbagu at

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