Jen has been developing front liners and senior leaders in the Philippines, Singapore, Shanghai, and Malaysia. Being focused on creating emotionally intelligent and agile teams, Jen has supported organizations to establish, and enhance their learning academies, branded customer experience, communication and emotional intelligence, to name a few.

Jay is the Director of Spiderhook Learning Services Division, and is currently President of Spidershield, a subsidiary that specializes in information security and asset protection. He is highly experienced in human resources, specifically in learning and development. Being a professional with comprehensive skills in organizational development, he has been working in the industry for over 20 years. Jay firmly believes in the significance, and impact of emotional intelligence, adversity quotient, and grit in our journey to success. He is a member of faculty of Globe University, and European Chamber of Commerce in the Philippines in his capacity as a consultant. He is also a guest lecturer at Beacon International School and an Executive Coach for U.S. based companies.

He has trained, and/or coached over 67,000 individuals from various industries including: advertising, airline, automotive, banking, business process outsourcing, electronics, financial services, food and beverage, tobacco, logistics, government agencies, healthcare, hospitality, insurance, maritime industry, jewelry, pharmaceuticals, the academe, manufacturing,, real estate, retail, and telecommunications.