Stepping into a supervisory role is a pivotal transition that requires more than just technical expertise. Supervisors play a critical role in guiding teams, driving performance, and ensuring smooth communication within an organization. However, success in this role demands a shift in mindset, the development of key leadership skills, and the ability to manage both people and processes effectively.

The Step Up: Supervisory Essentials for Leading Teams Effectively workshop is designed to equip new and experienced supervisors with the necessary skills to lead with confidence. This training will provide practical tools and insights to help supervisors communicate effectively, handle conflicts, and inspire their teams toward high performance.

Through interactive discussions, real-world case studies, and hands-on activities, participants will gain the knowledge and confidence needed to step up as effective supervisors.

Who should attend?

• Supervisors, managers
• Those who aim to be or have the potential to be business leaders or managers
• Business owners or managers

Workshop Objectives

By the end of this workshop, participants will be able to:

1.Understand the Fundamentals of Supervision

• Differentiate between leadership, management, and supervision
• Recognize the key responsibilities and challenges of a supervisor

2.Develop a Supervisor's Mindset

• Transition effectively from an individual contributor to a team leader
• Cultivate professionalism and a management-oriented mindset

3.Enhance Communication Skills for Effective Leadership

• Apply assertive communication techniques to lead teams
• Overcome barriers to effective workplace communication
• Adapt communication styles based on team dynamics

4.Lead and Motivate High-Performing Teams

• Understand leadership styles and apply situational leadership techniques
• Foster collaboration and productivity within teams

5.Manage Workplace Conflict with Confidence

• Identify common sources of conflict in teams
• Apply practical conflict resolution strategies
• Maintain professionalism and a positive work environment during conflicts