Business Writing Essentials

ECCP eLearning

Clarity, concreteness, and conciseness contribute to delivering potent messages through business writing. The cost of poor communication are in the millions, and research from around the world enumerate the need to improve internal, and external communication in all enterprises to improve business operations. This 6-hour course intends to equip participants with knowledge and skills to produce potent, and purposeful writing that are consistent with their objectives.

Learning Outcomes

By the end of the 6-hour program, the learners will be able to utilize the communication techniques to achieve communication objectives specifically through:

  • practicing the effective writing process in preparing business documents;
  • utilizing the C's of communication to create clear business documents;
  • harnessing current strengths and managing areas for improvement; and
  • applying best practices in effective business writing

Program Outline
  1. Centering and Introductions
  2. Norms
  3. Activity: Lost in Translation
  4. The Writer's Journey: Effective Writing Process
    • The Starting Point and The Destination
    • Empathy and Reader-focus
    • Communication Methods
  5. Preparation
    • 6C's in effective writing - complete, concise, considerate, correct, clear, and concrete
    • Editing sample work using the 6C's (memo and email)
    • Framing messages - delivering neutral, positive, negative news
    • Sharing Session
  6. Writing Checklist/Guide
    • Summary and Integration
    • Closing: Clear Communication Destination Activity


Slots are limited and on a first come, first served basis.

Php 6,000

ECCP Members

PHP 7,000


Register Now!

How to access the webinar: In a separate email, you will receive the link sent via ZOOM/ECCP.

For inquiries, kindly email

  • Europe-PH News

  • July 02, 2024

    Eastern Communications' employee-centric culture earns Great Place To Work Certification™

    Manila, Philippines — Eastern Communications... Read More

  • June 28, 2024

    Healthy Employee, Happy Employee: How the Right Workspace Layout Can Lessen Health Risks

    The average office space at its core has not changed much in terms... Read More

  • April 05, 2024

    Unleash Hell in Makati: The Ultimate MMA Festival Showdown at Kombat Sports Kalayaan!

    Get ready to witness the ultimate showdown as Kombat Spo... Read More