This module looks at coaching both from a research perspective and a practical people development approach. It aims to discuss coaching with the following objectives in mind:

• Define coaching from a research perspective and explain distinctions of the various coaching methodologies applied in various organizations (e.g. counselling, feedback-giving, mentoring, etc.).
• Describe the importance of establishing good coaching relationships and its effects on employee and individual performance.
• Discuss important coach attributes that enable positive responses from coachees to perform better.
• Identify coachee attributes that are helpful in creating a safe space for coaching.
• Practice an effective coaching process that will lead towards successful attainment of goals for the coach, coachee and the organization they both belong to.
• Review communication skills necessary for effective coaching.