The Secrets of Creating a Sustainable Continuous Improvement Culture without Needing to Micromanage


As a leader or change agent of a team in the Philippines, have you ever thought to yourself:

"If only our employees would become more accountable and innovative, and stop being so 'difficult' we would be hitting our targets and we would be able to spend more time on strategic initiatives that protect and grow our business ."

If so, you are not alone. Many leaders feel disappointed that their organization has not made more progress in developing a work culture where teams, at all levels in the organization, effectively collaborate and proactively solve problems to make things better on a daily basis (without leaders needing to constantly follow up).

Instead many leaders, department heads and process owners feel exhausted from constantly pushing against resistance that always tries to defend and justify the status quo.


Despite hundreds of books and thousands of case studies around the world talking about the benefits of creating a continuous improvement culture (such as Lean, Kaizen, Agile & TQM), the brutal reality is that most organizations in the Philippines (and other countries in SouthEast Asia) that attempt to create a more innovative and productive work culture still struggle to get anywhere near the potential breakthrough results that they are capable of.

It's the same old story:

  • Employees resist, managers become overwhelmed, and performance gains are not sustained.
  • Yet another change initiative buried in the "corporate graveyard".
  • Yet another transformation program that fails to deliver on its promise.

But what if there was a way for you to create a real continuous improvement culture in your company in the Philippines that would bypass all these mistakes?

A way for you to see rapid and sustainable results in your teams' performance in just a few weeks without disrupting the day-to-day responsibilities of your staff.

A way for you to create a more productive and proactive workforce with minimal effort and resistance. An approach that is custom fit for the Filipino workforce.


  • Fully understand why force-feeding western or Japanese management solutions in the Philippines does not work (and one thing business leaders need to do differently).
  • Acquire a simple and easy-to-use framework for creating a "disruption-proof" turnaround in performance (even if the pandemic continues for another 12 months).
  • Uncover the invisible limiting beliefs in the minds of some of your frontline supervisors that are causing them to be stuck in their comfort zones (and the exact steps you need to take to get them to break free).
  • Realize how simple and fast it is to create a real continuous improvement culture when you are following the right sequence and leveraging the right tools
  • Identify the secret ingredient of effective culture change in the Philippines (without it, all plans to improve performance will most likely go to waste).

  • Discover how you can best influence your boss to say YES to supporting your idea (regardless of the nature of your team's work or if your staff are all working from home)


Leaders and change agents of Filipino teams who are serious about improving the performance of their team in the 2nd half of 2021, even if...

  • Your team has a history of being resistant to change.
  • You currently don't have the "political support" you need to make all the changes you are seeking.
  • You have had negative experience in the past with trying to drive performance transformation and culture change (for example using Lean, Kaizen, Agile, TQM, or similar methodologies).
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